FAQ | My Site

How does the plush doorstop work?

Simply slide the SoftStopper under the end of the door to secure it in place. The door can open and close freely without needing to remove the SoftStopper.

Does it work on all types of flooring?

Yes, the SoftStopper works on carpet, tile, hardwood, and other flooring types. Its design accommodates most standard interior doors. One size fits most.

What if my SoftStopper gets dusty or dirty? How do i clean it.

The SoftStopper is machine washable. Simply put in washing machine on delicate cycle. Dry on low temperature.

Additional

The SoftStopper is a novelty product designed for typical interior doors. One size fits most. SoftStopper is not intended for safety purposed. Sizing is based on average door clearances.

How do I add a new question & answer?

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.

Can I insert an image, video, or GIF in my FAQ?

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.

How do I edit or remove the 'Frequently Asked Questions' title?

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.

Can the door move freely while the doorstop remains in place?

Yes, the SoftStopper allows the door to move freely as it secures by design, not by weight. The door can be open, closed or ajar.